Return Policy

Note, Recommendations and Special Conditions:
*”These conditions are general and applicable for all the products of our store,
Some products have known a change in their conditions of shipping, payment and return, this is due to the requirements of some Manufacturers and / or Suppliers, it is recommended to respect them by product.“*

• We value your satisfaction with your order. If you encounter any issues, kindly reach out to us using the Contact Form or any other available contact information within 3 days of receiving your order to explain your concerns. Our dedicated customer service team will assist you and, if deemed appropriate, issue a refund.

• You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the adresse mentionned on the original package.We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.